America’s editors have worked with National Credibility Roundtables Project to encounter the public’s big questions about news credibility in local and personal ways. They used what they learned to build trust in journalism anew.

This guidebook concentrates on the action.

It draws from the experiences of 200 news organizations and  highlights concrete, practical steps that editors took in important areas: Improving accuracy, building reader connections, controlling bias, reflecting diverse communities, explaining journalism, becoming accountable and instilling ethical standards.

And the guidebook also features lessons from university classrooms about teaching journalists-in-training to see and understand the public’s role in their work.

Editors can consult the list of good ideas as they plan to act on credibility issues and can compare their newsrooms’ credibility practices with those in many other newsrooms.

Journalism instructors can learn what a community discussion about news issues adds to classroom learning and will find a step-by-step guide to collaborating with newsrooms.

Download the entire book here (PDF). Find more information on accuracy, fairness and other credibility topics in the chapter sections. Download individual chapters by clicking below.